Contact
A person reads every email.
There is no ticket system and no chatbot. There is an inbox, and the person who built the device.
Where to write
One address, three reasons.
Something isn't working
Send the device ID from your screen and a short description. Most problems are WiFi-related and are solved in one reply — the setup page covers the common three.
Reservations and batches
Questions about where you are in the queue, changing your email, or coming off the list entirely. Removal is immediate and needs no explanation.
Reviews and media
Happy to send photography, specifications or a unit to a reviewer who intends to be honest about it. Say which outlet and what you're planning.
Company details
Tickrix · Netherlands
Chamber of Commerce (KvK): 42079622
Email: tickrix.info@gmail.com
Instagram: @tickrix
Replies usually take a day or two. If you have written twice and heard nothing, write a third time — it will be a spam filter, not indifference.