TICKRIX

FAQ

Questions people actually ask.

Including the awkward ones. If yours isn't here, write to us — a person reads it.

Does a Tickrix need a subscription?

No. You buy the device once. There is no monthly fee and no account to create. Showing prices will never cost you a recurring payment.

Do I need to install an app?

No. Setup happens in a normal browser tab at tickrix.com/app, on a phone or a computer. There is nothing to install and nothing to keep updated.

Do I need an account, or any kind of ID check?

Neither. There is no sign-up and no KYC. Your device is identified by the ID printed on its own screen, and that identifier is not linked to your name or email.

Which markets can it show?

Crypto spot and perpetual futures from MEXC, Binance, Bybit, Kraken, Coinbase or LBank, plus stocks, indices, forex pairs, gold and oil. Up to 20 assets, rotating automatically.

How often do prices update?

Roughly every 10 seconds. If a data source has an outage, Tickrix switches to a backup provider on its own, so you will usually never notice.

Can it show more than one asset at a time?

Yes. Split the screen into three rows, or give a single asset the full 480x320 panel in large digits. Unlike a scrolling LED strip, you are not waiting for your asset to come round.

Does it show a price chart?

The current firmware shows the price and its direction, not a candlestick chart. On a 3.5-inch panel read from two metres away, a legible number beats an illegible chart. If that changes, it arrives as a firmware update, not a new device.

Is it readable across the room? What about at night?

That is the design brief. Large type on a 3.5-inch IPS panel, one colour per asset, so you recognise the line before you read it. Brightness is adjustable for a dark room.

Does it work on 5 GHz WiFi?

No. Tickrix uses 2.4 GHz, which every home router broadcasts alongside 5 GHz. If your router merges both bands under a single network name, you may need to split them temporarily during setup.

What if I change my WiFi password?

Click the BOOT button on the device four times quickly, then hold it for three seconds. That clears the stored network and reopens the setup hotspot. Your exchange and asset choices are preserved.

Can I use an exchange that isn't in your list?

Yes. The setup tool accepts a custom API endpoint, an optional API key and the path to the price field in the response, with a test button before you save.

Battery or plugged in?

Both exist. The USB-C version stays plugged in. The battery version runs untethered and shows its charge level on screen. The device detects which one it is automatically.

Where does it ship from, and will I pay customs?

It ships from the Netherlands. Inside the EU that means no customs handling and no import charges on arrival. Outside the EU, local import duty and tax are set by your country and are your responsibility.

What happens to my device if Tickrix stops trading?

It keeps working. Your device holds its own configuration and talks to the exchange directly, and there is no Tickrix login attached to it. If we ever shut down, we publish the firmware so it can be maintained without us.

Should I just build one with an ESP32 instead?

If you enjoy that, do it, and the parts will cost you less than the finished product. What you are buying here is the part that takes the weekends: reliable reconnection, provider failover, a setup flow that works from a phone, and a case that looks like it belongs on a desk.

Next batch

Get one from the next run.

Tickrix is built in small production runs. Leave your email and you're first in line when the next batch is ready — no payment now, one email when it's your turn.

No spam. No payment. One email when it's ready.

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  • Ships from the Netherlands